FocusR

Business Process Re-Engineering

Business Process Re-engineering (BPR) starts with a high-level assessment of the organization's mission, strategic goals and customer needs. Revisiting the traditional approach of business process and looking at possibilities to refine the process and arrive at a simpler but effective approach to task in hand.

It doesn’t stop at only identifying the possible process, but it involves extensive feasibility testing and making sure that the changed process is more agile and robust that what has already been adopted.

The FocusR team aims for the following key points while performing the BPR activity:

  • Standardization of processes to the possible extent
  • Possibility of automation through better use of technology
  • Customer Service with focus on
    • Turn Around Time
    • Choice to the customer
    • Friendly Ambience
    • Knowledge Building
  • Staff Motivation
  • Simplification of Process
  • Cost Effectiveness
  • Better Controls