FCT-BOT is a WhatsApp-based ERP-integrated chatbot that delivers real-time order updates, billing details, and automated customer communication.

FCT-BOT connects WhatsApp with ERP systems to automate customer interactions and deliver real-time business information

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Happy Users

700+

Customer communication across calls, emails, and manual messaging leads to slow responses, inconsistent information, and heavy dependency on support teams.

FCT-BOT connects WhatsApp with ERP systems to automate customer interactions and deliver real-time updates on orders, invoices, and account information.

Smarter Customer Engagement with FCT-BOT

When a customer sends a message on WhatsApp, FCT-BOT responds with menu-driven options, processes the selected request, retrieves real-time information from the Oracle ERP system, and instantly delivers the required order, billing, or status details to the user.

Connect. Communicate. Automate.

Automate Customer Engagement with an FCT Chatbot

FCT-BOT is an ERP-integrated WhatsApp chatbot and broadcasting platform that automates customer communication, enables bulk messaging, and provides real-time access to orders, billing, invoices, and business data directly from Oracle systems.

FCT BOT interaction mobile screen
Interaction

FCT BOT Interaction

FCT-BOT automatically responds when a user sends ΓÇ£HiΓÇ¥ on WhatsApp, presenting customizable menu options that allow users to create orders, track status, view billing details, and access reports using real-time Oracle data

WhatsApp ERP Ecosystem

Streamline your supply chain with our FCT Bot enterprise solution, connecting your ERP directly to your dealers' pockets.

Bulk Broadcasting

Schedule and target mass communications with precision scheduling and audience segmentation for maximum reach.

Template Management

End-to-end management of WhatsApp-approved templates, from creation and submission to real-time approval tracking.

Interactive Chatbot

Deploy intelligent, menu-driven bots with option-based responses to handle dealer queries and automate workflows 24/7.

Real-time ERP Sync

Deep-level integration with Oracle and custom ERP systems for live data flow.

Conversational Commerce

Empower dealers to create and submit orders directly within WhatsApp, transforming a chat into a powerful sales channel.

Lifecycle Tracking

Instant visibility into order progression and booking status, keeping dealers informed from placement to delivery.

Financial Monitoring

Live checks for outstanding credit limits, pending quantities, and invoice statuses to ensure transparent billing.

Automated Reporting

On-demand generation of comprehensive transaction reports and pending summaries in professional PDF format.

Performance Insights

Executive dashboard providing real-time metrics on broadcast success, delivery rates, and scheduling overviews.

Deploy FCT-BOT at scale

Deploy FCT-BOT
at scale

Deliver real-time order updates, billing details, and automated customer communication through a WhatsApp-based chatbot integrated with your ERP.

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Built for ERP-connected customer engagement

OracleSAP

FCT-BOT ΓÇö WhatsApp-based ERP chatbot for order updates, billing details, and automated dealer communication.